Tuesday, October 25, 2011

Marketing Directed Study: Module 6 Notes


Goals:


Marketing goals and objectives, customer service strategy




Issues Covered:


Discussed the following:
  • My ideas for vertical expansion and brick & mortar shop as a "best of" gallery.
  • Ideas for personalization based on recommendations, wish lists, purchases, and style questionnaire
  • Designer/Customer Collaboration program: 
  • Polyvore type design board where designer creates a style for the person
- Cap the amount of people who can use the service
- Compensation and marketing (what’s in it for the designer- content marketing)
  • How to keep personalizing? Staying on top of trends
  • Facebook shopping via the website
  • Wildfire social media app
  • Social idea: Other customers making recommendations for each other 
  • Step-by-step: How will I roll my plan out?


Goals for next week:


To do for this week:
Personalization, curated connections, loyalty

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